Privacy Policy

Effective Date: [07/01/2025]

At Swift EV, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, use our mobile EV charging services, or interact with us in any way. Please read this policy carefully to understand your rights and how your data is handled.

1. Information We Collect

We collect two main types of information:

a. Personal Information

Information you voluntarily provide when you:

Book a mobile EV charging appointment
Fill out a contact form
Sign up for newsletters or promotions
Call or message customer service

Examples include:

Name
Email address
Phone number
Billing and payment details
Service address and vehicle information
Account login credentials (if applicable)

b. Non-Personal & Technical Information

Collected automatically through your use of the website:

IP address
Device type and operating system
Browser type and version
Referral sources
Pages visited and usage behavior
Cookies and similar tracking data

2. How We Collect Information

We gather information through:

Online forms you complete
Email or phone communications
Cookies and web tracking tools
Third-party integrations (e.g., payment processors, analytics platforms)

3. Why We Collect This Information

We use your information to:

Deliver and manage mobile EV charging services
Communicate service updates or promotional offers (if opted in)
Process payments and confirm bookings
Improve website functionality and user experience
Monitor website usage and detect security issues
Comply with legal and regulatory requirements

4. Sharing Your Information

We do not sell your personal data. We only share your information with:

Service providers (e.g., payment gateways, customer support tools)
Analytics providers (e.g., Google Analytics)
Government authorities when required by law
Third-party partners only with your consent or as necessary to fulfill a service

All third parties are required to protect your data and use it only for authorized purposes.

5. Your Rights and Choices

Depending on your location, you may have the following rights under laws like GDPR or CCPA:

Access: Request a copy of your personal data
Correction: Fix incorrect or outdated information
Deletion: Ask us to delete your personal data
Objection: Opt-out of marketing or data processing
Data Portability: Receive your data in a portable format
Do Not Sell My Info: (California residents only)

To exercise any of these rights, contact us at:
Email: Admin@swiftmobileev.com

Phone: 1-888-96-SWIFT

We may ask to verify your identity before fulfilling your request.

6. Children’s Privacy

Swift EV does not knowingly collect data from children under 13 (or the age of consent in your jurisdiction). If we learn that a child’s information has been collected without parental consent, we will delete it promptly. If you believe we have collected such data, please contact us immediately.

7. Data Security

We use industry-standard safeguards, including encryption, firewalls, and secure servers, to protect your data. However, no method of data transmission or storage is 100% secure. You are responsible for keeping any account credentials confidential.

8. Cookies and Tracking Technologies

Our site uses cookies to:

Enhance browsing experience
Analyze traffic and usage patterns
Remember your preferences
Deliver relevant ads (where applicable)

You can manage or disable cookies through your browser settings.

9. International Data Transfers

If you are accessing our services outside the United States, be aware that your data may be transferred to and processed in the U.S. or other countries with different data protection laws.

10. Updates to This Privacy Policy

We may update this Privacy Policy as needed. When we do, we’ll revise the “Effective Date” at the top. You should check this page periodically to stay informed.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, contact us at:

Swift EV
Email: Admin@swiftmobileev.com