Terms & Conditions 

A legal disclaimer

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Swift EV provides mobile EV charging and roadside services based on technician availability and location. While we strive to deliver fast and reliable service, we do not guarantee specific outcomes, charging range, or vehicle compatibility.

Use of our services is at your own risk. Swift EV is not liable for delays, pre-existing vehicle issues, battery performance, or indirect damages. We are not an emergency response provider—call 911 for urgent roadside or safety situations.

For full legal terms, please refer to our complete Terms of Service and Privacy Policy

Terms & Conditions 

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1. Services Provided

Swift EV offers:

• Mobile EV charging

• Roadside EV assistance

• Related services such as flat tire support, fuel delivery (for hybrids), and jump-starts

All services are subject to availability and geographic coverage. We reserve the right to refuse or cancel any request at our discretion.

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2. User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information when booking a service

• Ensure your vehicle is accessible and safe to service

• Follow instructions from Swift EV staff during any in-person service

• Not misuse or attempt to reverse-engineer our systems, technology, or platforms

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3. Payments and Billing

All payments must be made through approved methods at the time of service or booking. Pricing is subject to change without notice. Promotional offers, membership rates, or discounts may have specific terms.

Late cancellations, no-shows, or failure to provide accurate location access may result in service fees.

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4. Limitation of Liability

Swift EV is not liable for:

• Pre-existing issues or damage to your vehicle

• Losses due to delays, cancellations, or failed service delivery caused by factors beyond our control (e.g., weather, traffic, road closures)

• Battery health, performance, or degradation due to regular use or manufacturer design

• Indirect or consequential damages, including loss of use, income, or data

Use of our services is at your own risk.

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5. Account and Data Security

If you create an account with Swift EV, you are responsible for keeping your login credentials confidential. You agree to notify us immediately of any unauthorized access or use.

Please review our Privacy Policy for how we collect, store, and protect your personal data.

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6. Cancellations and Refunds

Customers may cancel scheduled appointments up to [X] hours before the scheduled time for a full refund. Cancellations made with less notice may be subject to a cancellation fee. Services rendered are non-refundable unless service failure is due to our negligence.

7. Third-Party Services

Our platform may link to or integrate with third-party websites or tools. We are not responsible for their content, privacy practices, or service quality. Use these at your own discretion.

8. Minors

Our services are not intended for use by individuals under 18 without the supervision of a parent or legal guardian.

9. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted to this page with a revised effective date. Continued use of our services indicates your acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the State of [Insert State], without regard to its conflict of laws principles. Any disputes shall be resolved in the courts of [Insert County/State].

11. Contact Us

If you have any questions or concerns regarding these Terms, contact us at:

Swift EV
Email: Admin@swiftmobileev.com